Terms of service

Last Updated: October 10, 2026

OVERVIEW

Welcome to Genial Finds!

Throughout this website, the terms "we," "us," and "our" refer to Genial Finds. We operate the website https://genialfinds.com and offer products, information, and services through our online store.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services to you.

By visiting our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service ("Terms"), including any additional policies referenced herein.

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use our services.

SECTION 1 — ONLINE STORE TERMS

By using our website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have obtained the necessary consent from a parent or legal guardian.

You agree not to use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or any other technology intended to interfere with the operation or security of our website.

We reserve the right to restrict access to our services in response to violations of these Terms, subject to applicable law.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, payment verification issues, product unavailability, or violations of these Terms.

We may update, modify, or discontinue features of our website or services at any time, subject to applicable consumer protection laws.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website content or services without our prior written permission, except where permitted by law.

SECTION 3 — PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, specifications, colors, and images as accurately as possible.

However, the appearance of products may vary slightly depending on your device, screen settings, manufacturing variations, or product updates.

We do not guarantee that every product image will appear identical on every device.

Product availability, descriptions, and specifications may be updated without prior notice.

We reserve the right to limit quantities or discontinue products, subject to applicable law and existing customer orders.

SECTION 4 — PRICING AND PAYMENT

Product prices are displayed on our website and may change without prior notice.

The price applicable to your purchase will be the price displayed and confirmed during checkout, including any applicable shipping charges and taxes shown before order submission.

We reserve the right to correct pricing or product information errors. If an error affects an order already placed, we will contact you regarding the available options, including cancellation and a refund where appropriate.

Payments are processed through the payment methods made available at checkout.

You agree to provide accurate, current, and complete billing and payment information for all purchases.

SECTION 5 — ORDER ACCEPTANCE AND CANCELLATION

After placing an order, you may receive an email confirming that your order has been submitted.

An order confirmation does not necessarily mean that your order has been accepted or shipped.

We may cancel an order for legitimate reasons, including suspected fraudulent activity, payment issues, incorrect pricing, or product unavailability.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

Customers wishing to cancel an order should contact us as soon as possible at contact@genialfinds.com.

Cancellation requests are handled in accordance with our Refund & Return Policy and applicable law.

SECTION 6 — SHIPPING AND DELIVERY

Genial Finds works with third-party fulfillment and shipping partners to process and deliver customer orders.

Products may be shipped from different fulfillment locations, including international facilities.

Estimated delivery times are provided for informational purposes and may vary depending on the product, destination, shipping carrier, customs procedures, and other circumstances.

We make reasonable efforts to meet communicated delivery estimates, but delivery dates are not guaranteed unless expressly stated otherwise or required by law.

Customers are responsible for providing accurate and complete shipping information.

If your order is delayed, lost, or arrives damaged, please contact us at contact@genialfinds.com.

Shipping-related concerns will be handled in accordance with our Shipping Policy, Refund & Return Policy, and applicable consumer protection laws.

SECTION 7 — RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, and exchanges are governed by our Refund & Return Policy, available on our website.

Eligible customers may request a return within 30 days of receiving their order, subject to the conditions and exceptions described in that policy.

Customers should contact contact@genialfinds.com before returning any products.

Return addresses and instructions will be provided following authorization.

Nothing in these Terms limits any mandatory consumer rights under applicable law.

SECTION 8 — ACCURACY OF ACCOUNT AND CUSTOMER INFORMATION

You agree to provide accurate and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us of any suspected unauthorized access.

We may contact you using the information provided during checkout to communicate order updates, delivery information, or customer service matters.

SECTION 9 — THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or integrate services provided by external companies, including payment processors, shipping providers, and other technology partners.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the independent content or practices of third-party websites that we do not control.

However, the use of third-party providers does not eliminate any legal obligations Genial Finds may have toward its customers.

SECTION 10 — INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, product presentations, design elements, and other materials owned by or licensed to Genial Finds, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit protected website content without prior written permission, except as permitted by applicable law.

Third-party trademarks and product names remain the property of their respective owners.

SECTION 11 — USER COMMENTS AND FEEDBACK

If you submit reviews, suggestions, testimonials, or other feedback, you agree that the content you provide must be lawful, accurate to the best of your knowledge, and must not infringe the rights of others.

You grant Genial Finds a non-exclusive, worldwide, royalty-free license to use, reproduce, and display feedback you voluntarily submit for purposes related to operating and promoting our store, subject to applicable privacy and consumer protection laws.

We reserve the right to remove content that is unlawful, misleading, abusive, or otherwise violates these Terms.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct such information.

If a correction materially affects an existing order, we will provide an appropriate resolution consistent with applicable law.

SECTION 13 — PROHIBITED USES

You agree not to use our website:

  • For unlawful or fraudulent purposes.

  • To violate applicable laws or regulations.

  • To infringe intellectual property rights.

  • To harass, threaten, discriminate against, or abuse others.

  • To submit false or misleading information.

  • To transmit malicious software or harmful code.

  • To collect personal information without authorization.

  • To interfere with website security or functionality.

  • To attempt unauthorized access to accounts, systems, or services.

We may restrict access or take other appropriate action in response to violations, subject to applicable law.

SECTION 14 — DISCLAIMER OF WARRANTIES

We make reasonable efforts to maintain an accurate, secure, and functional website.

However, we cannot guarantee that the website will always be uninterrupted, error-free, or free from temporary technical issues.

To the extent permitted by applicable law, the website and its informational content are provided on an "as available" basis.

Nothing in this section excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

SECTION 15 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Genial Finds will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our website, where such limitations are legally enforceable.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including mandatory obligations relating to defective products, consumer protection, fraud, or other non-excludable rights.

SECTION 16 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Genial Finds against reasonable third-party claims, damages, or expenses directly arising from your unlawful use of our website or your intentional violation of these Terms.

This provision does not limit your statutory consumer rights or impose liability for matters caused by Genial Finds.

SECTION 17 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or severed to the extent necessary.

The remaining provisions will continue in effect, to the extent permitted by law.

SECTION 18 — TERMINATION

These Terms remain effective unless terminated by you or Genial Finds.

You may stop using our website at any time.

We may suspend or terminate access to our services in response to serious or repeated violations of these Terms, subject to applicable law.

Termination does not affect rights or obligations arising from purchases made before termination.

SECTION 19 — GOVERNING LAW

These Terms are subject to the laws applicable to the operation of Genial Finds and the relevant transaction.

Any mandatory consumer protection laws or jurisdictional rights applicable to customers will remain unaffected.

Additional governing-law and dispute-resolution information may be provided once the legal business entity and its jurisdiction are formally established.

SECTION 20 — CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service when necessary.

The most current version will be available on this page, with the date of the latest update displayed above.

Material changes affecting existing orders or customer rights will be handled in accordance with applicable law.

Your continued use of the website after updated Terms become effective constitutes acceptance of those changes to the extent permitted by law.

SECTION 21 — CONTACT INFORMATION

For questions about these Terms of Service, orders, or customer support, please contact:

Genial Finds

Website: https://genialfinds.com

Email: contact@genialfinds.com

Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM

Thank you for choosing Genial Finds. We appreciate your trust and look forward to providing you with a reliable and enjoyable shopping experience.